The interpreter arrived in plenty of time, was very professional and polite, I gave him a brief overview of my intentions and our procedure, he was very good in the two interviews explaining exactly what the interviewees had said (I know this is the whole point, but it doesn’t always happen), he seemed very much at ease with the situation and as a result of all this the interviews flowed really well. He even took the time after the interviews to explain to me the complexities of the Tamil naming structure which really helped me understand my case under investigation. All in all, a really good service.

Thurrock Council