Who we are

A partner you can trust

Hero Curve Element

Welcome to our world

Back in 2008, we spotted a niche in the market.

There didn’t seem to be a language company out there able to handle audio and video translation work in the way we knew how to and in the way that the world was beginning to demand.

The standard translation and interpreting offering is still very much at the core of our business, but we are able to offer so much more.

Our dedicated and experienced team together with super-fast fibre broadband means that we can deal with almost any type of media source material.

This makes us the ideal choice to handle multi-faceted projects requiring document translation, localisation, transcription, audiovisual translation, voiceovers and subtitling.

We can provide on-site interpreters, simultaneous interpreters or remotely via video link.  Our telephone interpreting support is available 24/7, 365 days of the year.

Our clients tell us that we are great to work with and having one of our project managers looking after them is like having another member of the team sitting right next to them.

Why not give us a try?

Who are we

Let us know what you need.

An amazing team of project managers ready to help you.
With a commitment to excellence, we guarantee meticulous attention to detail and a personalised approach tailored to your specific needs. Experience the power of effective communication in any language, unlocking endless opportunities for growth. Trust us to be your reliable partner in breaking down language barriers.

+44 (0)1544 388040

Quality

Our reputation within the industry has been built on quality of service, quality of output and understanding of the remit. We have a bespoke project management system in place to deal with the diverse requirements of our wide client-base. We also have a very fine team of project managers dedicated to managing your project from beginning to end. All this would be nothing without our amazing team of linguists based around the world.

Our strict vetting processes ensure that only the very best linguists work with us.  They must be able to provide evidence of appropriate qualifications and experience.

As part of our efforts to continuously improve, our team regularly undergoes training to ensure that they are up to speed on the latest QA requirements and procedures.

Our linguists and other resources must also follow our step-by-step procedures and series of checks for each piece of work they complete.

We understand that not all projects are the same, so just get in touch with a member of our team if you would like to discuss a bespoke QA system designed specifically for you.

Confidentiality and security of data

We understand the importance of keeping your data secure and we have a number of robust systems in place to do just that.

As an absolute basic, all members of our in-house team and our linguists based around the world must sign a non-disclosure agreement as a condition of working with us.

We are also happy to be bound by additional bespoke confidentiality agreements specific to particular projects.

When we send data files from our system, the data is encrypted end-to-end with 128-bit AES encryption.

The platform we use encrypts data in transit by providing up to 256-bit AES encryption along with support for forward secrecy, ensuring that deciphering intercepted information is impossible now and in the future. 256-bit AES encryption and dynamic key management ensure every access is logged, providing full auditing. The system also uses redundant encrypted storage, meaning that copies of every file are stored on multiple servers to safeguard against data loss. End-to-end security features meet stringent compliance requirements. The platform obtains a third-party audit to attest to its compliance with SSAE 16 security and confidentiality principles and confirm the design and effectiveness of its controls. It complies with the EU-US Privacy Shield framework so that it maintains proper collection, use and retention of personal information.

For some projects with particular requirements, we can use platforms such as Egress to move and share files and where appropriate, we can also set-up a dedicated secure Drive with tiers of access.

Our Operations Team

Melissa Ridley

Melissa Ridley, Director

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Andrew Warnes

Andrew Warnes, General Manager

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Laura

Laura Whyte, Project Manager

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Rebecca

Rebecca Swinton, Project Manager

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