Privacy Policy

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Your privacy is important to us. To protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.

The information we collect

This notice applies to all information collected or submitted on the Knockhundred Translations website. On some pages, you will be able to order services and make requests to the company. People who wish to work with us are also invited to submit their details. The types of personal information collected at these pages are:

Email address
Phone number
Credit/debit card information (if applicable)
Professional information regarding working with Knockhundred Translations

On some pages, in certain circumstances, you can submit information about other people. For example, if you are a translator and are applying to be included on our supplier database, you may need to provide the names and contact details of referees. In these circumstances, the types of personal information collected are:

Phone Number
Contact details
Capacity in which the referee is known to the applicant, etc.

The way we use information

We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order.

If you are applying to work with us in a freelance capacity, we use the information you provide about yourself or your referees only in the context of assessing your application. We do not share this information with outside parties except to the extent necessary to complete the application.

We use return email addresses to answer the email we receive. We will ask you if you would like to receive marketing communications via email from us. Each time we send such a communication, we will give you the option to unsubscribe from the service. You can also contact us at any time asking to be unsubscribed from the service. We will not share your email address with outside parties.

We use non-identifying and aggregate information to aid the design of our website and for our own marketing purposes. For example, we may tell an advertiser that X number of individuals visited a certain area on our website, or that Y number of men and Z number of women filled out our registration form, but we would not disclose anything that could be used to identify those individuals.

Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

Our commitment to data security

To prevent unauthorised access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Our commitment to children’s privacy

Protecting the privacy of the young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 18, and no part of our website is structured to attract anyone under 18.

How you can access or correct your information

Suppliers can only access their own personally identifiable information that we collect online and maintain in the Knockhundred Translationsā€™ supplier database. We use this procedure to safeguard your information.

You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error. Alternatively, if you are an approved supplier, you can log in to change these details yourself.

To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.

How to contact us

Should you have other questions or concerns about these privacy policies, pleaseĀ contact us.