A huge welcome to the newest client to sign up to our German telephone interpreting service. Knockhundred passed the test in terms of security of data, GDPR, confidentiality and speed of connection. After the final handshake on the contract, our client was up and running ready to access German interpreters any time of day or night, 365 days of the year.
Sometimes our clients are surprised at how simple and cost effective our telephone interpreting service is. Others want more immediate access and a way of doing business that fits more comfortably with their green credentials.
The challenges faced by corporations with multilingual employees
Our newest recruit has their headquarters in London but offices in Germany, Austria, Switzerland, Australia and USA. They had been relying on in-house bilingual German and English speakers and when the need arose, a network of face-to-face interpreters who would travel to the various offices to provide interpreting support.
Our client estimated a CO2 amount of 0.031 t per 100 kl travelled by the on-site German interpreters. As part of their calculation, they also estimated how much lead-time was required in order to book a face-to-face interpreter. On average, 2 days.
Benefits of signing up to the German telephone interpreting service
- Accessibility: The German telephone interpreting service would provide instant access for their employees to qualified interpreters regardless of geographical location. This accessibility would be invaluable, especially in urgent situations where immediate language assistance was required. Whether in a remote area or in the centre of a city, as long as they had a telephone line or a mobile device, their team would be able to access interpretation services promptly.
- Cost-Effectiveness: There would be no travel expenses involved for German interpreters, nor any need to allocate physical meeting spaces. This would make organising departmental budgets more efficient without compromising on language support quality. 10 minutes would be the minimum charge for interpreting time by telephone as opposed to 2 hours with a physical presence.
- Time-Efficiency: Using the German telephone interpreting service would eliminate the need for scheduling and waiting for interpreters to arrive at a physical location. With just a phone call away, their team would be able to connect with interpreters within minutes, reducing downtime and streamlining communication processes. This time efficiency was particularly attractive to our global client.
- Reduction of carbon footprint: By eliminating the need for the German interpreters to travel to physical locations, the telephone interpreting service would significantly reduce carbon emissions associated with transportation. The environmental impact of commuting, whether by car, train, or plane, would be mitigated, contributing to a greener, more sustainable approach to language support. If you would like to calculate your own business’s carbon footprint, try this handy calculator.
Would your business benefit from signing up to our subscription-free, no obligation German telephone interpreting service available 24/7, 365 days of the year? Then do get in touch with a member of our telephone interpreting team. German isn’t the only language available. The service is currently available in over 200 languages.
