Telephone Interpreting Service in Lingala

Working together with our experienced and qualified translators, voiceover artists, interpreters, audiovisual translators, transcribers and subtitlers, we offer a wide range of language services.

Available in over 200 languages within the UK and beyond, our linguists can get you heard in any language of your choice. While we do not offer a walk-in service, we are only one phone call away from discussing your language requirements.

Lingala telephone interpreter versus on-site interpreter

There are many reasons why you might prefer access to a telephone interpreter over an interpreter attending on-site.  It is all down to the situation.

You have a client based abroad and neither of you speak the other’s language. You need to speak to them quickly as a situation has occurred requiring urgent attention.  You don’t have time or the budget to meet in person.  What could be easier than to pick up the phone and have an experienced interpreter join the call and to smooth the way?

You are a social worker and need to talk to relatives of one of your clients based 80 miles away.  Arranging a face-to-face meeting between all the parties could take weeks to put together and many miles of travel.  Instead, our operator can connect all the relevant people by phone in an instant.

You have a medical emergency on your hands and the injured person speaks Lingala but not much English.  You need to ask him some questions about his condition.  There simply isn’t time to arrange for an interpreter to attend on-site.  If you have a telephone interpreting account with us, you can simply dial in to be connected with an appropriate interpreter straightaway.

How does our telephone interpreting service work?

It really couldn’t be simpler.  Opening an account with us takes less than 2 minutes, is free and gives you 24/7 access to experienced interpreters in over 200 languages.

You will only be charged for actual usage of the service.

Setting up a telephone interpreting call is simple:

1. Telephone the interpreting hotline number, state your name, the name of your organization and your password or PIN.
2. Let the operator know that you require Lingala.
3. In the case of conference calls, give the phone numbers of any additional lines you need to be connected to. For example, if you are calling your client at their home or office, you will need to provide this number.
4. You will be placed on hold for approximately 60 seconds while you are being connected to your interpreter. You will also be connected by conference call with any additional lines you have requested.
5. When you have finished your call, simply hang up the phone.

That’s all there is to it!  We think you’ll find the rates competitive too.

How is the cost for telephone interpreting calculated?

• Setting up a telephone interpreting account is free and there are no subscription charges.
• The cost is then calculated by the number of minutes, whether it is a 2-way or 3-way call, international or “local”, “rarity” or otherwise of language, time of day of call.

Get in touch with one of our lovely project managers and they would be very happy to discuss all the available options with you. Do also take a look at the security procedures and infrastructure we already have in place to protect your data.

While you’re here… some quite interesting facts about the Lingala language.

Lingala is a Bantu lanuage spoken mainly in the Democratic Republic of Congo (DRC) and in the Republic of Congo, and also in Angola and the Central African Republic. There are thought to be 5.5 million native Lingala speakers, and 7 million second language speakers in the DRC. The Lingala of today is based on Bangi (Bobangi), a language that was spoken along the Congo River between Lisala and Kinshasa, and which is still spoken in parts of the DRC and the Republic of Congo. Bangi was the regional trade language until the arrival of the Europeans in the late nineteenth century. After the Europeans arrived, Bangi became the lingua franca for the region and was used in administration and by missionaries. Over time it became simplified, borrowed words from other languages, and started to be used in most domains. This version of the language became known as Lingala. Courtesy of Omniglot

Where is Lingala most widely spoken?

Lingala is spoken as a first, second, and third language primarily in the Democratic Republic of Congo (DRC), the Republic of Congo (Congo-Brazzaville), and in parts of five neighboring central African states: Northwestern Angola, eastern Gabon, southern Central African Republic, and southwestern Sudan.